Wednesday, October 30, 2019

Customer satisfaction of fast food services in kuwait a survy study Essay - 1

Customer satisfaction of fast food services in kuwait a survy study - Essay Example Through the collaboration of Japanese scientists, engineers, governmental officials, and policy makers, along with the works of Deming and Juran, the Japanese developed a management philosophy that later entitled Total Quality Management (TQM) (Walton 1986; Powel 1995). In fact, the concept of quality has evolved from basic manufacturing and engineering-related activities to a philosophy that encompasses all organizational activities and processes. What today is defined as TQM has its origin in the ideas of quality gurus (Deming, Juran, Crosby, Feigenbaum, Ishikawa) whose primary goals were customer satisfaction and continuous improvement. Despite the number of articles and studies, TQM is an ambiguous concept (Dean & Bowen 1994). The differences between the various frameworks proposed by quality experts and scholars have contributed to the ambiguity of TQM definition, concepts, and constructs. Differences are due to the fact that different people have different understanding of the term â€Å"quality,† and, in that regard, the way they define quality may result in different constructs and models for TQM. This chapter presents a review of the total quality management and customer satisfaction literature. The purpose of this chapter is to provide a clear picture of total quality management, its components, and definition as well as overall customer satisfaction. The concept of TQM is explored within a global context and then expounded upon by offering operational definition as well as dealing with the subject within the context of customer satisfaction in the fast food industry. The concept of TQM has the same vagueness as the definition of â€Å"quality.† As Reed et al. (1996) indicated, there is no consensus on the definition for TQM. TQM definitions vary based on the approach taken towards quality. Flynn et al. (1994) defined TQM as: â€Å"An integrated approach to achieving and sustaining high quality output, focusing on the maintenance and

Monday, October 28, 2019

Management Professional Resume Essay Example for Free

Management Professional Resume Essay QUALIFICATIONS SUMMARY Accomplished, goal-oriented Management Professional in the Aerospace industry.   Dynamic Leader with exceptional ability in supervising and motivating others.   Expertise in performing major inspections of space shuttle main engines, military jet engines, and depot level maintenance on aircraft airframe.   Excellent customer service skills with an in-depth knowledge of NASA, government operations and contracts. Recognized for Achieving Competitive Excellence (ACE), enhancing production, quality, cost savings, and a safe work environment.   Maintained a safety record of over 2,500 work days without OSHA recordable injuries.    Experienced in production scheduling, management techniques, and ACE/Lean Manufacturing initiatives.   Technically proficient with Microsoft Office and ISO AS9100.   FAA Aircraft Power Plant Licensed.   Received the NASA Space Flight Awareness Award, Eagle Award, and nominated for the Jack Weil Award.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   CORE KNOWLEDGE AREAS à ¼Ã‚   Oral / Written Communication Skills à ¼Ã‚   Conflict Resolution à ¼Ã‚   Contract Negotiation à ¼Ã‚   Superb Organizational Skills à ¼Ã‚   Staff Development Training à ¼Ã‚   Project Management à ¼Ã‚   Supervision / Management à ¼Ã‚   Team Leadership RELEVANT PROFESSIONAL EXPERIENCE PRATT WHITNEY ROCKETDYNE, Kennedy Space Center, FL  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   2005-Present Supervisor (Contractor to NASA) Supervises multiple shift schedules, and manages the hiring process. Conducts employee training, certifications and work place resolution processes. Ensures employee compliance with NASA operating procedures during inspections, technical maintenance, and performance tests on space shuttle rocket engines. Travels extensively to NASA Stennis Space Center and Marshall Space Center for testing, hardware improvement, research and development of space shuttle main engine. Executes extensive flight readiness tests with a 100% rocket engine performance success rate. BOEING ROCKETDYNE, Kennedy Space Center, FL  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   2000-2005 Supervisor Led the 6S benchmark initiative, value stream mapping, and continuous improvement process. Traveled to various NASA sites to facilitate implementation of Lean Manufacturing initiatives, and implemented procedures. Resolved workforce issues in compliance with company policies. Selected as ISO AS9100 internal auditor to ensure work processes remained at optimum standards for continuous efficiency, safety, quality, product delivery, reliability, compliance. Served as point of contact for hazardous waste management, OJT trainer, FOD champion, and shift maintenance coordinator. LOCKHEED MARTIN, Tucson, Arizona  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   1999-2000 Senior Site Manager – Air National Guard Supervised a crew of twenty for major overhaul of F-16 aircraft jet engines (F100-220/220E). Planned and scheduled engine production.   Ã‚  Maintained employee attendance records. Alleviated a 30-engine deficit for the base in a record setting pace with uncompromising quality. Established an unprecedented trusting relationship with the customer, receiving the highest evaluation rating. Provided employee training and maintained training records. Prepared weekly quality and production reports. LOCKHEED MARTIN, Nellis AFB, Nevada  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   1998-1999 Inspector / Jet Engine Lead Technician Repaired and inspected F-15/F-16 aircraft jet engines including the Air Force Thunder- Bird’s jet engines. Performed flex fiberscope inspections utilizing IW-2 video recording fiberscope equipment. Exceeded expectations and delivery time of completed U.S.A.F. Thunderbird engine modifications as a result of quality inspection and assembly. Maintained engine records and training new technicians.    DANA MICHAUD   Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Page Two   RELEVANT PROFESSIONAL EXPERIENCE   (Continued) LOCKHEED MARTIN Otis Air Guard Base, Cape Code, MA  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   1997-1998 Jet Engine Technician Overhauled P W F100-100/200 jet engines and maintained aircraft engine records and parts requisition. Resolved engine problems from four to twenty serviceable fighters. CONSOLIDATED FUEL SYSTEMS, Montgomery, AL  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   1993-1995 General Aviation Technician Performed inspections and overhauled aircraft engine fuel injection servos, fuel control, fuel pumps, and carburetors. Operated simulated test benches to calibrate fuel components to aircraft specifications. Significantly improved system operations and resolved engineering defects. Dramatically reduced warranty rates and increased customer satisfaction. PEMCO AEROPLEX, Birmingham, AL  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   1993 Aircraft Technician Performed depot level maintenance on U.S.A.F. KC-135 aircrafts with zero inspection defects and an exceptional safety record and work performance. Removed, inspected, and installed aircraft components and controls such as ailerons, wings, vertical/horizontal stabs, cables, flaps, and spoilers. UNITED STATES AIR FORCE, Tyndall AFB, FL  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   1987-1991 Jet Engine Technician Successfully overhauled P W F100-100 jet engines based on I.A.W. directives with high quality assurance ratings. Received promotions and nominated as a maintenance professional for four years. ADDITIONAL WORK EXPERIENCE SELF-EMPLOYED, (City, FL)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   1996-1997 Independent Sales Trainer Trained staff to work effectively in a goal-oriented, and team environment by overcoming fears and mastering negotiation techniques. Motivated team to surpass monthly quotas for three months. BUDGET RENT-A-CAR, Panama City, FL  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   1997 Maintenance Manager Maintained a fleet of 100+ vehicles for periodic and minor maintenance. Serviced manufacture recalls, maintained vehicle records and shop inventory. Generated insurance estimates and billing invoices. DGR ASSOCIATES INC., Tyndall AFB, FL  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   1992-1993 Foreman Supervised a staff of 10 repairing and painting a U.S.A.F. housing complex on production bases. Calculated company income and expenses, payroll, and company inventory. Coordinated schedules for government inspection procedures. SELF-EMPLOYED, Panama City, FL  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   1991-1992 Antique Vehicle Restorer Performed intricate precise restoration of classic vehicles, insurance estimation, and collision repairs utilizing advanced technological equipment and materials. EDUCATION UNIVERSITY OF PHOENIX, Phoenix, Arizona Bachelors of Science in Business Management, 2007 Advanced Leadership Seminar, 1997 AVIATION TECHNOLOGY, Pensacola, Florida FAA Power Plant License, 1992

Saturday, October 26, 2019

Was Colonial Culture Uniquely American? :: American America History

"Was Colonial Culture Uniquely American?" "There were never, since the creation of the world, two cases exactly parallel." Lord Chesterfield, in a letter to his son, February 22nd, 1748. Colonial culture was uniquely American simply because of the unique factors associated with the development of the colonies. Never before had the conditions that tempered the colonists been seen. The unique blend of diverse environmental factors and peoples caused the development of a variety of cultures that were mostly English, part European, and altogether original. The unique conditions, both cultural and environmental, of each colony produced a unique culture for that colony. And while each colony had it's share of groups, the mix of people and their cultures in each colony was not evenly distributed. In some colonies there was a high mix of people, while in others one group dominated. These regional differences caused the colonies not to develop one unique culture, but instead a group of distinctive cultures, each unique, and each regional. The regional differences and cultures among the colonies can be divided into four basic groups. These groups each dominated a different region, but they weren't the only group in their respective region. There were the Puritans of New England, the Quakers of the middle colonies, the Anglicans of the southern colonies, and the Scots-Irish of the Appalachian backcountry (Madaras & Sorelle, 1995). The culture of New England was one unique to New England. The northern colonies of New England were dominated by the Puritans, and settled primarily for religious reasons. The environment of New England consisted of rocky soil, dense forests, and large numbers of fish (Sarcelle, 1965). The culture that developed in New England was appropriate to such conditions. The soil, being rocky, had to be worked constantly and patiently (Sarcelle, 1965). Patience and persistence were trademarks of Puritan ethics. The lush forests provided for a shipbuilding industry , while the fish provided a source of food (Brinkley, 1995). The New Englanders became fishermen, farmers, lumbermen, shipbuilders, and traders (Sarcelle, 1965). To the south of New England were the middle colonies. There the soil was fertile, and the weather more acclimated to farming (Sarcelle, 1965). Rivers flowed west toward the frontier, enabling transportation. The middle colonies, as opposed to the relatively Puritan dominated New England, were very diverse in people. A mixture of Dutch, German, Swedes, English and other smaller groups were present in middle colonial cities such as New York (Higginbotham, 1996).

Thursday, October 24, 2019

Concert Attendance Report Essay

I am a casual listener because I like having music playing, filling the environment with sounds. I can listen to music while studying and sleeping, and I like listening to music because it can make me relax and ignore the noise that around me. I attended the concert on October 5 at 8:00pm. Contrapunctus XIX, from The Art of the Fugue, BWV 1080 by Johann Sebastian Bach, Metamorphosen by Richard Strauss and Symphony No.7 in A major, Op.92 by Ludwig Van Beethoven were performed. The style of Contrapunctus XIX, from The Art of the Fugue, BWV 1080 is set progresses to double, triple, and mirror fugues, culminating in a quadruple fugue. Metamorphosen is a memorial elegy. Symphony No.7 in A major, Op.92 is in four movements, Poco sostenuto – Vivace, Allegretto, Presto and Allegro con brio. The orchestra had violins, violas, cellos, basses, flutes, piccolo, oboes, English horn, clarinets, bassoons, horns, trumpets, trombones, tuba, keyboards and harp. Contrapunctus XIX, from The Art of the Fugue, BWV 1080 is an unfinished work by Johann Sebastian Bach. The Art of the Fugue is a set of fugues of increasing complexity using every theoretical device. The set progresses to double, triple and mirror fugues, culminating in a quadruple fugue that was incomplete because of Bach’s death, and his son arranged for him. Bach is the Baroque composer. Contrapunctus XIX was incorporating counterpoint, and explicitly and systematically explored the full range of contrapuntal. The volume of this piece is soft. Its tempo is Adagio or Lento (slow). Its contour repeated pitch melody, direction is static, and had a narrow range. Its rhythm is alternation of tension and relaxation. It is a strophic form. It is a classical music. Metamorphosen by Richard Strauss. This piece uses as its primary motivic element a passage from the funeral march in Beethoven’s Eroica Symphony. Its tempo is andante (at leisurely walking speed). Its volume is crescendo (becoming louder). Its rhythm is alternation of tension and relaxation. Its contour jagged melody, direction is static, and had a wide range. It is a  repetition and contrast which is ternary form. It is a romantic music. Symphony No.7 in A major, Op.92 by Ludwig Van Beethoven. The Seventh Symphony is in four movements. After a slow introduction (as in the First, Second and Fourth Symphonies) the first movement is in sonata form and is dominated by lively dance-like rhythms. The second movement, in A minor, is â€Å"slow†, although the tempo marking is _Allegretto_ (â€Å"a little quickly†), making it slow only in comparison to the other three movements. This movement was encored at the premiere and has remained popular since. The ostinato (repeated rhythmic figure) of a quarter note, two eighth notes and two quarter notes is heard repeatedly. The third movement is a scherzo and trio. Here, the trio (which is based on an Austrian Pilgrims’ hymn[2]) is played twice rather than once. This expansion of the usual A-B-A structure of ternary form into A-B-A-B- A was quite common in other works of Beethoven of this period, such as his Fourth Symphony and String Quartet Op. 59 No. 2. The last movement is in sonata form. Donald Francis Tovey, writing in his _Essays in Musical Analysis_, commented on this movement’s â€Å"Bacchic fury†. Its volume is crescendo (becoming louder). Its rhythm is tension. Its contour jagged melody, direction is upward, and had a wide range. It is a repetition and contrast which is ternary form. It is a classical music. I enjoyed the concert so much because I like Beethoven’s music, and I am so happy to see such a large orchestra! I have never seen it before. I am looking forward to attend it again.

Wednesday, October 23, 2019

Brotherhood of Sleeping Car Porters

If the porters can organize their industry, hold their ranks, prove their fighting ability in the interest of the working class, it will have a profound effect on the attitude of white organized labor. And it will have a profound effect upon the organizable capacity of Negro workers in other industries. These men who punch our pillows and shine our shoes and stow our bags under the seats bear in their hands no little of the responsibility for the industrial future of their race (The Nation, June 9, 1926).Most observers would have thought it quite unlikely during the early 1920s that the sleeping car porters, those seemingly obsequious men, always bowing and scraping in the presence of whites with their hands held out for a tip, would ever have been able to start a union. Even more preposterous was the thought that they not only would start a union, but that their organization would become a nationally recognized symbol of the New Negro, a leader in the struggle of black people to att ain their rightful Place as part of the American working-class.Not only were porters servile and easily frightened men, people would say, but the vast majority of them worked for the Pullman Company, a giant among American capitalist enterprises. The company was the largest single employer of blacks in the country, and most black spokesmen believed that black people owed the Chicago-based corporation a debt of gratitude. Moreover, the Pullman Company was notoriously anti-union. Should porters attempt anything so foolish as forming a union, the company would crush the incipient movement before it ever began (Perata 45-47).However, by the end of World War II, Randolph and the brotherhood were major forces within American labor and society. The Brotherhood of Sleeping Car Porters (BSCP), was the first African American labor organization to affiliate with the American Federation of Labor (AFL). The BSCP, founded by the labor leader Asa Philip Randolph in 1925, organized black Pullman ca r porters. Far more than a labor union, the BSCP was also a pivotal organization in the twentieth-century civil rights movement. Randolph was president of the BSCP from 1925 to 1968.Although he also held general organizer credentials, his role within the BSCP was largely that of public spokesperson and agitator, with practical matters being left in the hands of men like the BSCP organizers Milton Webster, Ashley Totten, and C. L. Dellums. The labor movement had done more for advancement of blacks than any other institution in America. Between 1928 and the 1935 convention, the laws governing labor-management relations bad changed dramatically. In July 1935, President Franklin D.Roosevelt signed into law the Wagner-Connery Act, which guaranteed workers the right to organize. But more important to the BSCP, Congress had passed the Amended Railway Labor Act of 1934 which guaranteed railroad workers that right. Moreover, that act required corporations to negotiate with unions that could prove that they represented the majority of a particular class of workers, and created the National Mediation Board to protect workers' interests. The emancipation of slaves following the Civil War did little to resolve their precarious social and economic status.As late as 1910, 83. 3 percent of African Americans resided in the South. The vast majority were engaged in agricultural work, with black artisanship suffering erosion when Reconstruction ended and Jim Crow systems became dominant. One of the few corporations to employ large numbers of African Americans was the Pullman Company, the maker and supplier of luxury cars for railroads. Founder George Pullman hired ex-slaves as servants for his cars as early as 1870, and by the turn of the century, Pullman was the single largest employer of black labor.Of the 12,000 porters employed by Pullman in 1925, all were black except for about 400 Mexicans and a handful of Asians. What emerged was a complex relationship between black employ ees, the Pullman Corporation, and rail passengers. From its origin the BSCP had three goals. First, of course, union leaders wanted to gain recognition from the Pullman Company as the official representative of porters and maids so as to improve their wages and working conditions.Second, and of equal importance, at least to Randolph, the BSCP was the means by which black workers would break down barriers to equal membership in organized labor. Thus, Randolph and his colleagues set their sights on an international charter from the AFL. The union's third goal stemmed from the first two. A union under black leadership strong enough to gain recognition from the Pullman Company and to wrest a charter from the AFL would serve as an example to other working-class blacks of the possibilities for improving their lives. Many of the black men (including J.Finley Wilson, president of the Improved and Benevolent Order of Elks of the World; Perry Howard, perennial Republican national committeeman from Mississippi; and Benjamin E. Mays, who became president of Morehouse College and of the Atlanta school board) who went on to make names for themselves worked for Pullman at one time. The harsh irony is that such men accepted jobs at Pullman largely because the company offered the best opportunities available for black men. Indeed, a porter's annual pay of $810 plus tips in 1925 far exceeded that of a black school teacher.In addition, porters were considered cosmopolites, men of the world who flitted back and forth across the country, visiting regularly places most blacks could never dream of seeing. Black women were instrumental in advancing the brotherhood from its earliest days. A small number of black women employed as maids by the Pullman Company took out memberships in the BSCP, but women were most active in auxiliaries. Wives and other female relatives of Pullman employees started to establish local auxiliaries in 1926, and that same year several auxiliaries combined to form the Colored Women's Economic Council.Women's auxiliaries were instrumental in raising money for the brotherhood in the days before an AFL charter boosted the organizational treasury. They also performed important community functions such as offering financial assistance to families left destitute when the Pullman Company dismissed black wage earners (Chateauvert 197). The BSCP took advantage of President Franklin D. Roosevelt's election in 1932. New Deal legislation outlawed company unions and granted workers the right to bargain through their own elected units.In 1934, the Railway Labor Act was amended to include sleeping car employees. Women continued their feverish activity on behalf of the union, and women's auxiliaries became so numerous that a coordinated network of Ladies Auxiliaries of the Brotherhood of Sleeping Car Porters emerged in 1938. Increased political, legal, and organizational activity gave Randolph the necessary leverage to call for a union election. In June 1935, despite massive layoffs by Pullman, the BSCP won collective bargaining rights by a nearly eight-to-one margin.BSCP officials not only sought legitimacy for their own union but looked on the union as a vehicle for the advancement of all black workers. During the Great Depression the Brotherhood participated in various grass roots activities and workers' actions. The union joined in the numerous protests throughout the country over the plight of the Scottsboro Boys, nine young blacks convicted of rape in Alabama, and was a leader in the successful efforts of organized labor and civil rights organizations to prevent the confirmation of judge John J.Parker, whom President Herbert Hoover nominated for the Supreme Court in 1930 (Santino 34). The BSCP alone tied together Parker's racist and anti-union sentiments. And though they would not go so far as to support Communist activities, Randolph and other BSCP spokesmen encouraged black workers to form workers' councils so as to demand equitable relief funds from the U. S. government, especially after the origin of the New Deal. The BSCP was the very first African-American labor union to sign a collective bargaining agreement with a main U.S. corporation (Santino 67). All applicants were required to take the General Test the United States Employment Service. Each applicant was also given an intensive interview with an employment service counselor to determine whether he might have a substantial potential in the trade regardless of his ability to meet the minimum standards. Under the collective bargaining agreement, appointments as apprentices were to be made from among the highest scorers. Randolph's career is one of the most interesting in contemporary black history.As an opponent of participation in World War I and an angry critic of the Wilson administration, Randolph's writings earned The Messenger the title of ‘the most able and the most dangerous of all Negro publications' (Pfeffer 67). During the int er-war years he devoted himself to trade union organization and gained prominence as the leader of the Brotherhood of Sleeping Car Porters. Not only did he secure recognition of the union from the railroads, but in 1936 took it into the American Federation of Labor as an international union.This union's founding and struggle for recognition was a dramatic episode in the history of black workers (Harris 78). The black leaders of the period, including Du Bois and Randolph, who believed in programs of interracial cooperation also believed that such a policy of working with whites must be accompanied by a campaign of public enlightenment about black people. To win whites to the cause it was necessary to correct the black image in their minds. Beyond an appeal to the conscience of whites, or to their democratic ideals, it was necessary to remove the misconceptions they held about blacks.In the mid- 1930s the Brotherhood won two notable victories-the receipt of an international charter fr om the American Federation of Labor and recognition by the Pullman Company as the bargaining agent for the porters and maids. Strengthened by its international union status and by its victory over the Pullman Company, the Brotherhood had become a dominant force in Negro circles by the late 1930s. References Chateauvert, Melinda. (1997). Marching Together: Women of the Brotherhood of Sleeping Car Porters. Urbana: University of Illinois Press. Harris, William. (1977).Keeping the Faith: A. Philip Randolph, Milton P. Webster, and the Brotherhood of Sleeping Car Porters, 1925-37. Urbana: University of Illinois Press. Perata, David. (1996). Those Pullman Blues: An Oral History of the African American Railroad Attendant. New York: Twayne Publishers. Pfeffer, Paula F. A. (1990). Philip Randolph, Pioneer of the Civil Rights Movement. Baton Rouge: Louisiana State University Press. Santino, Jack. (1991). Miles of Smiles, Years of Struggle: Stories of Black Pullman Porters. Urbana: University o f Illinois Press. The Nation, June 9, 1926, p. 3.

Tuesday, October 22, 2019

The Controversy of Keynesian Economics essays

The Controversy of Keynesian Economics essays Two controversial economic policies are Keynesian economics and Supply Side economics. They represent opposite sides of the economic policy spectrum and were introduced at opposite ends of the 20th century, yet still are the most famous for their effects on the economy of the United States when they were used. The founder of Keynesian economic theory was John Maynard Keynes. He made many great accomplishments during his time and probably his greatest was what he did for America in its hour of need. During the 1920's, the U.S. experienced a stock market crash of enormous proportions which crippled the economy for years. Keynes knew that to recover as soon as possible, the government had to intervene and put a decrease on taxes along with an increase in spending. By putting more money into the economy and allowing more Americans to keep what they earned, the economy soon recovered and once again became prosperous. Keynes ideas were very radical at the time, and Keynes was called a socialist in disguise. Keynes was not a socialist, he just wanted to make sure that the people had enough money to invest and help the economy along. As far as stressing extremes, Keynesian economics pushed for a "happy medium" where output and prices are constant, and there is no surplus in supply, but also no deficit. Supply Side economics emphasized the supply of goods and services. Supply Side economics supports higher taxes and less government spending to help economy. Unfortunately, the Supply Side theory was applied in excess during a period in which it was not completely necessary. The Supply Side theory, also known as Reaganomics, was initiated during the Regan administration. During the 1970's, the state and local governments increased sales and excise taxes. These taxes were passed from business to business and finally to the customer, resulting in higher prices. Along with raised taxes for the middle and lower classes, this effect was com...

Monday, October 21, 2019

Fathers of United States

The founding Fathers of United States devised the federal judiciary in a successful effort to separate balance the power of the government they tried to establish. They believed that the judiciary branch must be independent in order to achieve the balanced government. The founders ¡Ã‚ ¯ idea was success for the most parts, in theory as well as in practice. Yet over the years, a few unintelligent judges, through questionable rulings, have caused many Americans to begin to question the federal judiciary. It is ironic that the only not elected government body has the final say over the executive and legislative bodies that are elected by the people. I think reconstructing the judicial body is necessary and the good starting point would be to pass legislation reforming the federal judiciary, which should include term limits and elections of federal judges and justices. In current system, federal judges and justices are appointed by the President and confirmed by the United States Senate, as stated in the Constitution. (Federal Judiciary Homaepage) The appointment process works as a check on the judicial body by the executive and legislative bodies since the judges and justices owe their positions to the president and the senate. Even though this process looks rational, this appointment process has some negative side in it. Since the president and the senate appoint them, it is possible for them to behave or rule in favor of those who put them in the position. So the president or the senate could control the federal judiciary by appointing only the judges that share same political ideology. Also there were cases in which the federal courts ruled against popular consent of people and pass laws and legislatures to be implemented on unwilling public (Edwin). A democratic government should be able to represent popular consent of the people in pas! sing and implementing laws. In order to achieve true democracy, the Supreme Court justices shoul...

Sunday, October 20, 2019

Prosody and the Music of Speech

Prosody and the Music of Speech In phonetics, prosody (or suprasegmental phonology)  is  the use of pitch, loudness, tempo, and rhythm in speech to convey information about the structure and meaning of an utterance. Alternatively, in literary studies prosody is the theory and principles of versification, especially in reference to rhythm, accent and stanza. In speech as opposed to composition, there are no full stops or capital letters, no grammatical ways in which to add emphasis as in writing. Instead, speakers utilize prosody to add inflection and depth to statements and arguments, altering stress, pitch, loudness and tempo, which can then be translated into writing to achieve the same effect. Further, prosody does not rely on the sentence as a basic unit, unlike in composition, often utilizing fragments and spontaneous pauses between thoughts and ideas for emphasis. This allows more versatility of language dependent on stress and intonation. Functions of Prosody Unlike morphemes and phonemes in composition, features of prosody cannot be assigned meaning based on their use alone, rather based on usage and contextual factors to ascribe meaning to the particular utterance. Rebecca L. Damron notes in Prosodic Schemas that recent work in the field take into consideration such aspects of interaction as how prosody can signal speakers intentions in the discourse, rather than relying solely on semantics and the phrasing itself. The interplay between grammar and other situational factors, Damron posits, are intimately connected with pitch and tone, and called for a move away from describing and analyzing prosodic features as discrete units. As a result, prosody can be utilized in a number of ways, including segmentation, phrasing, stress, accentuation and phonological distinctions in tone languages - as Christophe dAlessandro puts it in Voice Source Parameters and Prosodic Analysis, a given sentence in a given context generally expresses much more than its linguistic content wherein the same sentence, with the same linguistic content may have plenty of different expressive contents or pragmatic meanings. What Determines Prosody The determining factors of these expressive contents are what help define the context and meaning of any given prosody. According to dAlessandro these include the identity of the speaker, her/his attitude, mood, ages, sex, sociolinguistic group and other extralinguistic features.   Pragmatic meaning, too, help determine the prosodys intended purpose, including the attitudes of both the speaker and audience - ranging from aggressive to submissive - as well as the relationship between the speaker and the subject matter - his or her belief, confidence or assertiveness in the field. Pitch is a great way to also determine meaning, or at least be able to ascertain the beginnings and endings of thought. David Crystal describes the relationship in Rediscover Grammar wherein he states we know whether [the thought] is complete or not by the pitch of the voice. If the pitch is rising ... there are more items to come. If it is falling ... there is nothing further to come. In any way you use it, prosody is pivotal to successful public speaking, allowing the speaker to convey a broad range of meaning in as few words as possible, relying instead on context and cues to the audience in their speech patterns.

Saturday, October 19, 2019

Human Resource Managment Essay Example | Topics and Well Written Essays - 1750 words

Human Resource Managment - Essay Example 9).4 It will stimulate the HR officer at GS Plumbing to don a professional perspective and will accord a formal recognition and motivation to the HR officer that is Alan Arrowsmith (Bragerstock, 2000, p. 524).5 HR audit will also lead to the identification of the problems marring GS Plumbing, resulting in an appropriate strategy aimed at resolving these problems (Hartsfield, 1990, p. 31).6 This endeavour will also lead to a systematic job analysis of all the employees at GS Plumbing and will help the company in designing appropriate performance management and appraisal systems (Hartsfield, 1990, p. 37).7 HR audit is also about basically recognizing the need for change and initiating and managing change (Stemple, 2006, p. 14).8 So far the top management at GS Plumbing is noncommittal about the issues hampering the smooth working of the organization, as is evident by the approach of Greg Smith, the owner of the company. So, an HR function audit by GS Plumbing will facilitate a smooth a doption and initiation of the change mindset on the part of the management and the employees. To assure the effectiveness of the proposed HR audit, it will be really helpful if the team drafted for conducting this audit involves a cross section of the staff working at varied levels at GS Plumbing (Moore, 2007, p. 53).9 This should include the owner, Greg Smith, the HR manager Alan Arrowsmith, the middle managers, particularly Gail White and at least one representative each of full-time and part-time plumbers. If possible and financially viable, the company can also hire an HR consultant to help and assist in this audit. Another big problem diluting the efficiency at GS Plumbing is the unplanned absence of employees. It is a fact that some of the employees may be resorting to... This paper approves that a formal and effective employee retention policy is pivotal for the long term success and sustenance of GS Plumbing. The success in retaining employees will add to customer satisfaction, will mitigate dissent amidst the staff, will allow for the achievement of a pool of experienced and skilled employees who could act as mentors or could be eventually absorbed in the management, and assure that the knowledge and experience that the employees have gained over time remains embedded within the company’s resource base. The management could come out with a lucrative bonus policy to prevent employees from working freelance after hours. The talent and contribution of the junior employees should be promptly recognized by extending promotions and salary raises. The top managers should spend more time interacting and mixing with the plumbers. Overall, care should be taken to make all the plumbers feel that they are respected and recognized. GS Plumbing being a sm all concern, it will get ample word of mouth publicity by initiating such policies. This essay makes a conclusion that at present, the managerial policies towards HR function at GS Plumbing are noncommittal and non formal. A great deal of this has to do with the lack of interest and initiative on the part of the top management. The dearth of employee retention, recruitment, compensation and review policies are taking a heavy toll on the long term sustenance of the company. Communication gap between the employees and the management is one other sore factor.

Friday, October 18, 2019

Why was Intel initially successful in DRAMs Assignment

Why was Intel initially successful in DRAMs - Assignment Example Dennard claims he went home and formulated the basic idea for DRAM within a few hours, as Mary Bellis explains, â€Å"Dennard and his team were working on early field-effect transistors and integrated circuits, and his attention to memory chips came from seeing another team's research with thin-film magnetic memory. Dennard claims he went home and within a few hours had gotten the basic ideas for the creation of DRAM.† Within two years after its release, Intel would become a world leader in DRAM technologies. Intel created the Memory Systems Operation to assemble the DRAM chips to standards required for sale to OEM’s (Original Equipment Manufacturers), who then put the chips into more sophisticated machines. This operation allowed Intel to distribute their technologies to a wider area. This strategy, in conjunction with offering replacement parts for mainframe computer memories, allowed them to gain more control over the market. Over ninety percent of Intel’s rev enue was brought in by their DRAM, which was the world’s largest selling semi-conductor. Always being the first into new markets, Intel used that strategy and the fact they were the first to release DRAM to heighten sales of the chips and create the success they did ( Lazonick 148-149). Intel’s business strategy was very aggressive and they knew how to play the market to maximize profits.

QUALITY FROM THE CONSUMER'S PERSPECTIVE Essay Example | Topics and Well Written Essays - 4000 words

QUALITY FROM THE CONSUMER'S PERSPECTIVE - Essay Example The research proposal has brought out the definition of terms like ‘quality’, and ‘quality and customer’s perspective’. The variables that influence the perception of quality have been discussed. The concept of boutique hotels has been discussed briefly after which information about the smaller hotels has been brought out. The research method and approach has been discussed at length and the questionnaire formulated based on the information about quality and perception of quality by the customer. Both primary and secondary data would be collected and the research design has been discussed. The service sector and the smaller hotels have been chosen because this could help the hotels to change their marketing strategies and adopt a long-term approach. Achieving quality has become a global issue as more and more organizations attempt to enhance quality of their product or service offerings. To day in any sector, in any region, it is not enough to provide good quality product or service. Quality is not perceived as a strategy and not merely to make profits. The quality has to be measured from customers’ perspective and this requires understanding the requirements, expectations, preferences and experiences of consumers (Stern et al. 2003). Quantitative and qualitative feedback from consumers is a critical component as it helps the managers and decision-makers to assess their strategy and improve performance. The Malcolm Baldrige National Quality Awards (1999) advocates strong quality focus within all processes at all levels and it has now been recognized to apply equally to service enterprises including tourism and hospitality, healthcare and education. The hospitality industry has been trying and vying to attract repeat customers and for this they need to have a quality approach to customer needs and expectations. This suggests that customer’s perspective could guide the industry in enhancing the services. Douglas

Thursday, October 17, 2019

Who Benefits from College Pressures Essay Example | Topics and Well Written Essays - 750 words

Who Benefits from College Pressures - Essay Example Those were: economic pressure, parental pressure, peer pressure and self-induced pressure. For sure, those pressures haven’t become weaker today. Students differ, yet there have always been those highly motivated ones, doing their best in attempt to satisfy and exceed high academic standards. This group enhances college pressure, spreading it upon the rest of students. Young people all over the country courageously struggle through academic years gritting their teeth and suppressing their natural inclinations. All these sacrifices are done in the name of the golden calf and absurd ideas. However, it stays unclear, who benefits from this race. College pressures do more harm than good. Economic and parental pressures, being interrelated, are the major sources of students’ uneasiness. Today the USA goes through difficult economic conditions. Life is expensive and the competition in the society is as high as it has never been before. It is easy to get frightened about your future. Loving parents dream of the success of their children. They are ready to assist in achieving this success. Certainly, they expect their offspring to be grateful for this assistance, thus placing a heavy burden on the youth striving for freedom and self-realization. The puzzle seems simple: having graduated from a prestigious college and having got a prestigious profession, one finds himself on the top of life (or at least somewhere near it). Education costs ever more, and the young people, who are enrolled, feel an obligation to their parents. Many of them pursue the career chosen by their parents, while their own vocation is rejected as non-beneficial. Abandoned dreams do not disapp ear without leaving a trace. They continue disturbing one’s imagination and spirit. As the result, students follow the path chosen by others, feeling deeply unhappy and discontented. They realize that something is wrong but often cannot admit that they are lying to themselves.  Ã‚  

Why I want to work for Washington County Regional Correctional Essay

Why I want to work for Washington County Regional Correctional Facility as a office Clerk - Essay Example One of my friends had got into bad company of drug addicts but timely intervention by the correctional facility was able to successfully rehabilitate him. Since then, I wanted to work within the organization. The corrective facility addresses the needs and requirements of various inmates and runs programs like de-addiction, educational programs etc. The organization uses the unique management philosophy of ‘direct supervision’ that encourages inmates to improve behavior and inculcate social skills. The organization addresses the root problems of the offenders. It helps to provide them with effective solutions that serve as fresh incentives for them to lead a better and purposeful life. As an employee of the corrective facility, I would be able to make positive contribution to the society. I have always been inclined towards social work and working in the corrective facility would provide me with the opportunity to serve the needs of people who have been ostracized from mainstream society. (words:

Wednesday, October 16, 2019

Who Benefits from College Pressures Essay Example | Topics and Well Written Essays - 750 words

Who Benefits from College Pressures - Essay Example Those were: economic pressure, parental pressure, peer pressure and self-induced pressure. For sure, those pressures haven’t become weaker today. Students differ, yet there have always been those highly motivated ones, doing their best in attempt to satisfy and exceed high academic standards. This group enhances college pressure, spreading it upon the rest of students. Young people all over the country courageously struggle through academic years gritting their teeth and suppressing their natural inclinations. All these sacrifices are done in the name of the golden calf and absurd ideas. However, it stays unclear, who benefits from this race. College pressures do more harm than good. Economic and parental pressures, being interrelated, are the major sources of students’ uneasiness. Today the USA goes through difficult economic conditions. Life is expensive and the competition in the society is as high as it has never been before. It is easy to get frightened about your future. Loving parents dream of the success of their children. They are ready to assist in achieving this success. Certainly, they expect their offspring to be grateful for this assistance, thus placing a heavy burden on the youth striving for freedom and self-realization. The puzzle seems simple: having graduated from a prestigious college and having got a prestigious profession, one finds himself on the top of life (or at least somewhere near it). Education costs ever more, and the young people, who are enrolled, feel an obligation to their parents. Many of them pursue the career chosen by their parents, while their own vocation is rejected as non-beneficial. Abandoned dreams do not disapp ear without leaving a trace. They continue disturbing one’s imagination and spirit. As the result, students follow the path chosen by others, feeling deeply unhappy and discontented. They realize that something is wrong but often cannot admit that they are lying to themselves.  Ã‚  

Tuesday, October 15, 2019

Business plan Case Study Example | Topics and Well Written Essays - 1000 words

Business plan - Case Study Example Our products aim at balancing consumers blood sugar levels by controlling their sugar intake at our Locarb foods. Their bodies take longer to break down these foods controlling their blood sugars than when they consume GI foods. Low levels of GI foods control seizers in epileptic patients. Our products aim at delivering the food that is of high quality to control the rates of epilepsy in our customers. Our store will also avail portion sizes, which they require in their meals because it is the main component in reducing seizures. Our products aim at assisting our customers who are obese. Our products take time before being digested taking a longer time in the stomach than GI foods. Our customers will feel full for longer reducing their food intake and helping them monitor their diet. Diets that are low carbohydrates help control appetite, increasing the rate fat is lost due to the body entering ketosis making the body rely on fat as fuel. Locarb foods do not have competition; therefore we are flexible in setting our price range that will enable us maximize on profits. For example the low glycemic snack bar is found only in our store. The normal snack bar is found in many outlets such as Wal-Mart, Shopper drug mart, and Loblaw’s. A customer who needs low glycemic snack bar will only come to our stores. Face to face relationship between our customers and us is crucial in the success of our business. Our marketing strategy will focus on improving our social networks with our customers and suppliers. Our market is quite informed on environmental issues and different food issues. Many of our targeted market are already into our information, social and professional networks and this will improve on efficient communication. Our main strategy is to supply our customers with healthy food products and be seen as community initiative. Our secondary strategy will include branding activities where we will improve on our branding, packaging,

Monday, October 14, 2019

Cultural Diversity in Organizations Essay Example for Free

Cultural Diversity in Organizations Essay Diversity has arrived as a descriptive word for the American lifestyle in the modern world. With increasing immigration of people from many countries, many races, and many cultural backgrounds to the United States, the country has become a nest of diversity. Several factors shape the fact that the workforce is becoming increasingly culturally diverse: women represent an increasing percentage in organizations; the difference in age is becoming more evident on all levels; due to continuously changing demands organizations are employing more and more people with diverse professional and specialist backgrounds; there is a growing number of immigrants having different customs, religions and cultures and finally, the ongoing globalization is causing an influx of a large number of expatriates, who comes from various countries in the world, also contributing with different values and cultures. This increasing cultural diversity is both an opportunity and a challenge. Diversity brings with it a wide range of creativity and fresh thinking into the system. Diversity is here, in the population, in the workforce and in the marketplace. Racism, discrimination in the workplace, social stratification, and conflicts in social lifestyles are all negative byproducts of diversity. Thus cultural diversity in America is a highly debated issue because of the numerous problems arising due to it. One of the most serious and explosive issues in the United States today is meeting the business goals within an environment of multicultural diversity. When companies fail to create a culture of diversity and inclusion effectively, the costs can be high – costs arising due to ‘diversity training† and settlement of discrimination lawsuits. Many well-known companies have spent millions of dollars on â€Å"diversity training,† after settling discrimination lawsuits totaling hundreds of millions of dollars. Moreover, diversity also raises issues of interpersonal relations and communications among employees. This fact is underlined by increasing discrimination and class action lawsuits. Diversity impacts every person, every project, and every transaction in todays business world. Some companies approach it in terms of the noticeable differences among people. What many fail to realize is that diversity is really about personal interaction and emotions, and creating a corporate culture that welcomes all kinds of differences. Managing Diversity: Managing diversity is all about approaching the issue proactively as a business opportunity. There needs to be a culture of diversity within the organization. One of the major obstacles in managing diversity is that many companies view diversity as a problem that needs to be solved. They just take a reactive approach. Supposing there is a lawsuit brought under the Equal Employment Opportunity Act, they just take an initiative that would solve the problem in the short run. Though this approach seems to be successful, in the long run, there is likely to be no impact on the corporate culture in a positive way. Such reactive approaches can negatively impact the workforce morale as they don’t appear to be a genuine commitment to diversity. The path to diversity is not always an easy one. One of the most common obstacles is resentment from white male managers who see diversity as threatening to them. Since diversity is typically framed to be about white women and people of color, the focus is rarely on examining what it means to be white and male, say Bill Proudman and Michael Welp, Partners at White Men as Full Diversity Partners LLC, a consulting firm based in Portland, Oregon. White men, and sometimes others, thus conclude that diversity is not about them† (Goffney, 2005) Another obstacle that can arise in a multicultural business environment is resistance to change. When new diversity programs are introduced, it is essential that the employees view it as a genuine effort. Hence, these diversity programs should be tailored to meet the needs of the company’s workforce and integrated into the daily environment. Any diversity initiative should be tied to the company’s bottom line. Even though top management may make the commitment to diversity, if the initiative is not tied explicitly to the company’s bottom line, it does not become a priority for middle managers. The diversity initiative should be integrated into the tools and processes they use to manage employees, including orientation, training and education, and interpersonal communication. If not, existing employees will not accept the diversity initiative and new employees are likely to get disillusioned with a taste of it. Top management must ensure that the commitment to diversity has buy-in at all levels of the organization by making diversity an integral part of company success. Yet another obstacle to managing diversity is that the diversity initiatives might be restricted to training alone and is left as an ‘HR issue†. This narrow focus results relegation of diversity to a single department and companies thus miss out on opportunities to improve and integrate the diversity initiative into other areas of the company. Any corporate initiative should be feedback based, dynamic and flexible. Else, there is the danger that the initiative will remain static. Too often diversity initiatives begin and end with the first efforts undertaken. Diversity and inclusion are part of company culture, and like the culture, diversity must continue to evolve (Adams and Ruch, 2006). Managing all these obstacles require the ability to value a diverse world. This means there should be individual assessment of beliefs about work values. People from differing backgrounds having different experiences bring to work the biases and â€Å"veils† as well as the strengths that arise out of cultural differences. To work effectively with persons from diverse backgrounds, it is necessary to understand others– people from other racial, ethnic and cultural heritages, and people whose values, beliefs and experience are different. This involves learning to recognize when new competencies are needed, knowing how to develop the requisite new competencies, and implementing the competencies effectively. Companies need to assess their state of diversity: What is the state of diversity in our company? Are we making the most of diversity? Do we speak with one voice with respect to diversity? Companies that ask these questions on a continual basis, set strategic goals, measure their progress and evolve their programs in sync with their overall organizational change will be the ones to leverage the full potential of diversity (Adams and Ruch, 2006). Individual Reactions to Diversity: Diversity may be viewed positively or negatively depending on the individual reaction to diversity. In a culturally diverse workplace, there is likely to be prejudice, stereotyping and discrimination. This is because of self-fulfilling prophecies. The perceiver develops false belief about a person from a different cultural background. He then treats the person in a manner consistent with that false belief. Ultimately, the person responds to the treatment in such a way to confirm the originally false belief. Other negative reactions of individuals to diversity may include: tension among staff, distrust of anything new, gossip and rumor, open hostility or bullying, absenteeism, tarnishing of the agencys reputation, low staff retention rates, lack of response to customers and falling standards of service quality (NSW, 2006). In the positive sense, diversity that brings with it community language skills and cultural competencies can be seen as valuable assets to an agency (MSASS, 2006). Customer service improves when employees are able to tackle customers from a range of backgrounds. When employees are encouraged to learn from one another, their skills and knowledge are also enhanced. Diversity can reduce skill shortages at specific times. In a business, diversity gives the advantage of utilizing the language, international expertise and cultural knowledge of staff to identify successful export opportunities. When employees are encouraged to work in their areas of strength and capability, they are happier, more productive and more likely to stay with the agency. Productive diversity is based on the concept that there are potential economic benefits to be gained from valuing different experience, perspectives, skills and the cross-transfer and integration of these into the agency and local economy. Productive diversity makes good business sense in an environment where local diversity and global interconnectedness play a critical economic role (Muhr, 2006). Diversity effects on groups and teams: In the context of working in groups or teams, diversity seems to cause contrasting goals, miscommunication or inter-group anxiety, thereby prohibiting teamwork creativity. Miscommunication and the lack of a common language make it difficult for team members to engage in an exchange of ideas and questions, an exchange, which is essential for effective teamwork (Nahapiet Ghoshal, 1998). If individuals carry out negative stereotyping of outgroups it can prevent them from trusting and engaging with others and can threaten communication patterns within organizations. This is mainly due to a lack of common context and language usage. Anxiety in the team occurs when people identify themselves as placed among people belonging to different diversity categories. Thus, diversity will in this situation make it difficult for the individuals to identify with the team, since there is no unified perception of what values the team represents (Muhr, 2006). In a diverse work team, the values and perceptions of different diversity categories may be contrasting or even mutually exclusive, which is likely to bring about incongruence in goals. Incongruence in goals can limit communication, which is fundamental to the creation of interpersonal relationships and trust. Furthermore, goal incongruence may also prevent individuals from sharing and combining knowledge all together, if they are not able to reach agreement on common goals for pursuing such knowledge processes (Muhr, 2006). On the positive side, it has been shown that diversity in fact improves creativity by promoting variations, thinking out of the box and avoiding ‘groupthink’. Several analyses have shown that teams made up of people with different cultural and educational backgrounds, different personalities, different professional backgrounds and different skills are potentially more creative and innovative than relatively homogeneous teams. This is because diversity creates variations variations in perceptions, values, ideas, opinions, and methods, which are highly essential for developing a stimulating creative environment (Mohr, 2006). Conclusion: In the global economy today, most companies operate globally. Diversity of thought, culture, geography, race, and gender enables companies to deliver the best solutions to their customers and markets. Diversity pays off both internally and externally. A company that embraces diversity can offer a challenging and creative work environment, and as a result, can attract and retain top talent with diverse backgrounds. There is also a connection between diversity and increased productivity. Diversity also fosters organizational creativity. But despite these benefits of diversity, work teams will not truly benefit from diversity unless sufficient communication, trust and openness are nurtured in the organizational climate. The powerful advantage of embracing diversity in organizations is best brought out by the words of Ted Childs, IBM’s vice president of global workforce diversity. In a recent issue of Fast Company magazine, in a feature article was entitled: Difference is Power†, Ted Childs suggests that, No matter who you are, youre going to have to work with people who are different from you. Youre going to have to sell to people who are different from you, and buy from people who are different from you, and manage people who are different from you. This is how [companies] do business. If its (diversity) not your destination, you should get off the plane now (Meisner, 2006). Bibliography: Adams, Brandon and Ruch, Will (2006). Diversity as a core business strategy. http://www. versantsolutions. com/knowledgecenter/EB_DiversityAsACoreBusinessStrategy2. pdf NSW (2006). What is Diversity? http://www. eeo. nsw. gov. au/diversity/whatis. htm Muhr, Louise Sara (2006). Openness to Diversity –Turning conflict into teamwork creativity. Paper submitted for the 10th International Workshop on Teamworking. http://www. mau. se/upload/IMER/Forskning/Diverse/Muhr%5B1%5D. pdf Nahapiet, J. , Ghoshal, S. 1998. Social Capital, Intellectual Capital and the Organizational Advantage. Academy of Management Review, 23(2). MSASS (2006). Valuing a diverse World. http://msass. case. edu/downloads/academic/diverse. pdf Goffney, Phyllia (2005). Champions of Diversity. Essence. May 2005. http://www. findarticles. com/p/articles/mi_m1264/is_1_36/ai_n13660850 Meisner, Lora (2006). The American Quilt Workplace Diversity. http://career. thingamajob. com/general-career. aspx/The-American-Quilt-Workplace-Diversity. aspx

Sunday, October 13, 2019

Statements of individual rights

Statements of individual rights Statements of individual rights Individual rights play an important role in every nation as they ensure that persons are not discriminated against in all aspect of their lives. It is important for individuals to have an adequate understanding of their rights as way of ensuring they are treated fairly and with honesty. Protection of individual rights requires formulation and adoption of statements or policies which cover all entities surrounding an individual. These statements are usually encompassed within the constitution of the nation hence as result of different nations having different constitutions the statements vary. Culture, religion and social factors may also affect statements of individual rights adopted by a nation thereby making critical analysis of such factors essential prior to adoption of individual rights statements. However, for the Tagg Island it is important to compare and contrast the existing statements of individual rights which govern different nations. This is mainly as result of some statements not being applicable to the Island since it comprises of a small population which is primarily involved in farming and fishing activities which are considered simple in comparison those taking place in large nations. There are several laws comprising statements of individuals rights which might be useful to the Island and these are inclusive of, but not limited to Code of Hammurabi ca 1760 B.C.E., Magna Carta 1215, English Bill of Rights 1689, U.S. Bill of Rights 1789 and the Declaration of Human Rights. U.S. Bill of rights focuses mainly on the relationship between the arms of government and the citizens of the nations. It encompasses statements which prohibit Congress from creating laws which affect adversely the right of individuals to join religious groups thus providing people with freedom of worship. Congress is forbidden from making laws which infringe the rights of the people in any way as individual rights are treated with much respect (Brant, 1965). U.S. Bill of rights protects the citizens from activities of the federal government which might lead to people being deprived of their lives, properties and liberty without any good reason. In accordance with its statements individuals who are suspected of any wrong doing should be taken to court thus provided with a chance to defend themselves-before a final judgment is laid upon them. The Bill empowers the court and through the constitution the court is assured of independence from the federal government thereby ensuring that decisions made by the court are fair as it eliminates favoritism and nepotism. Unlike U.S. Bill of rights which covers issues related to government and citizen relationship thus national level, the Code of Hammurabi ca 1760 covers a lower level in which the elders act as the head of the society. It entails guidelines which ensure that the rights of people are protected thus not discriminated by others who might be having more power and authority. It uses traditional methods in solving issues which arise in the society thereby bringing peace and harmony in the society. In accordance with this law if any person accuses another of any crime solving the matter involves using the river which serves as court (Johns, 2000). The accused is required to leap into the river and if he sinks the accuser takes possession of all his property while on the other hand if the reverse occurs the accused take possession of the property of the accuser while the accuser is put to death for wrong accusation. Apart from the river acting as the court, in some cases elders may perform th e same function in solving criminal issues affecting the community in which death is the punishment for capital offenses. In ensuring that individual rights are fully protected the statements emphasizes death as way of ensuring that individuals are not wrongfully accused of any crime. Magna Carta encompasses laws which govern monarchy systems of governance unlike the U.S. Bill of rights which covers federal government and congress functions with respect to the citizens. It required Kings and Queens to proclaim rights pertaining to individual freedom, respect legal procedures and in addition to that accept that their wills are bound by the law (Holt, 1992). Magna Carta protected the rights of all individuals irrespective of their status or rank and in addition to that allowed individuals to appeal against unlawful imprisonment. Unlike the Code of Hammurabi which does not cover a persons freedom of worship, Magna Carta ensures that individuals right of worship is respected and in addition, it guarantees the freedom of the church in conducting its activities within the designated boundaries (Holt, 1992). Similar to the US Bill of rights, Magna Carta ensures that right to due process is guaranteed to each person who is accused of taking part in criminal activities (Ho lt, 1992). An individual accused of any crime has to go through the judicial process which provides them with an opportunity to defend themselves against the criminal activity which they are accused of. Unlike the Code of Hammurabi which uses traditional methods of making decisions regarding the accused thus susceptible to mistakes being made regarding the case, Magna Carta entails use of the court system which is comprised of law professionals. In using professionals who understand the law comprehensively and have adequate experience reduces the chance of mistakes being made in the decision made regarding the crime at hand. In recognition of the need for freedom, peace and justice in the world, United Nations formulated several laws whose role was to eliminate oppression and discrimination in the world. The Universal Declaration of Human Rights set forth by the United Nations seeks to ensure that individual rights are respected by all entities. In accordance with this declaration all individuals are entitled to their rights and freedom irrespective of their race, gender, religion and social background (United Nation, 1948). Similar to the US Bill of rights and Magna Carta, it encompasses statements which emphasize freedom of individuals. Governments and other corporate organizations are required to be aware of individual rights thus ensure that their operations and activities do not infringe on the rights of individuals. Unlike the Code of Hammurabi, the human rights declaration is against use of torture and other cruel inhuman methods as way of inflicting punishment to individuals who have committed o r are suspected to have committed the offense (United Nation, 1948). Furthermore, the Declaration of Human Rights emphasizes that all individuals accused of crime have the right to defend themselves in court thus should be presumed innocent until proven guilty by court of law (United Nation, 1948). This statement is similar to that encompassed in the US Bill of rights as the courts are given the responsibility of deciding on the matter. The declaration also encompasses statements which ensure that individuals are not discriminated against at their place work as well as during the process of securing employment thereby ensuring provision of equal chances of employment (United Nation, 1948). Contrary to majority of laws, it entails statements which protect individuals from being deprived of their nationality or being denied their right to change their nationality. In accordance with the United Nations statements of individual rights every person is entitled to having a nationality thus belonging to a particularly nation (United Nation, 1948). In additio n to that people can work in any country under the united Nation insignia thus giving people with a wide variety of option when searching for a job. This statement is unique as it is only encompassed in the Declaration of Human rights and not in other laws which may include U.S. Bill of rights, Code of Hammurabi and Magna Carta. Unlike laws such as US Bill of rights which are restricted to national boundaries, the declaration is universal thus covering a wider region. Recommendations The following is a list of some of the individual rights which might be useful to the Island nation; 1. No one should be deprived of their property as every person has the right to own property. 2. All individuals are entitled to equal pay for same amount of work done. 3. No one shall be subjected to torture or any inhuman methods of punishment. 4. All individuals are entitled to a fair and public hearing conducted by the elders or any independent tribunal in determination of any criminal activity charge against him. 5. Everyone has the right to freedom of worship and of having a peaceful assembly. 6. Everyone is entitled to rest and leisure with reasonable working hours and holidays with pay. References Brant, I. (1965). The bill of rights: its origin and meaning. Retrieved September 5, 2009 from http://www.questia.com/PM.qst?a=od=34605556 Holt, J.C. (1992). Magna Carta. Cambridge: Cambridge University Press Johns, C.W. (2000). The oldest code of laws in the world. City: Lawbook Exchange Ltd. United Nations, (1948). The universal declaration of human rights. Retrieved September 5, 2009 from http://www.un.org/en/documents/udhr/#atop

Saturday, October 12, 2019

Chinese and American Cultures Essay -- Culture Cultural Tan Jen Essays

Chinese and American Cultures Chinese-Americans authors Amy Tan and Gish Jen have both grappled with the idea of mixed identity in America. For them, a generational problem develops over time, and cultural displacement occurs as family lines expand. While this is not the problem in and of itself, indeed, it is natural for current culture to gain foothold over distant culture, it serves as the backdrop for the disorientation that occurs between generations. In their novels, Tan and Jen pinpoint the cause of this unbalance in the active dismissal of Chinese mothers by their Chinese-American children. In The Joy Luck Club, Amy Tan calls close attention to the idea of unrealization and forgetfulness. Through these two factors, Tan attempts to explain displacement on the pasts of both mothers and daughters. The daughters, we find, are lost and wandering, and the mothers themselves seem paralyzed by secret pasts of pain and sacrifice. For them, the past is a tenuous, ghostly thing that goes undigested for some time. For many of them, it is not ever talked about. The death of Suyuan Woo is attributed to this: â€Å" ‘ She had a new idea in her head,’ said my father. ‘But before it could come out of her mouth, the thought grew too big and burst. It must have been a very bad idea.’ â€Å"The doctor said she died of a cerebral aneurysm. And her friends at the Joy Luck Club said she died just like a rabbit: quickly and with unfinished business left behind† (Tan 19). Suyuan had a secret that she had kept from her daughter, Jing-Mei her entire life: two sisters that had been left behind while she fled from China. While it cannot be said that this was what caused her to have an aneurysm, the symbolism of having unfinished business, and ... ...er granddaughter eating the Chinese side. Addie in â€Å"Just Wait† is withdrawn from her entire family because she simply does not fit in and is placed, with a weak struggle, in the same category as her unwell brother. Duncan in â€Å"Duncan in China† cannot accept the China he visits because he only has images of the regal past in his head. Both novel and short story collection reflect the fear of a past being unexplored and left behind. They express deep concern about a lost generation of Chinese-Americans and look desperately for the ignored, shut out past as a result. Works Cited: Jen, Gish. Who’s Irish? New York: Alfred A Knopf, 1999. Tan, Amy. The Joy Luck Club. New York: G.P. Putnam’s Sons, 1989. Xu, Ben. â€Å"Memory and the Ethnic Self; Reading Amy Tan’s Joy Luck Club† in Memory, Narrative, and Identity: New Essays in Ethnic American Literatures. 261-77.

Friday, October 11, 2019

Cell bio lab report Essay

Purpose: During this experiment we compared the hemagglutination reaction of control Con A solution at 2 mg/ml in Con A buffer with the hemagglutination reaction of your own purified Con A sample that you diluted previously at 2 mg/ml in Con A buffer. The purpose of this lab was to determine the strength of the reaction by performing serial dilutions on both the Con A sample and the control Con A sample, and determine through observations whether or not addition of galactose or mannose will inhibit this reaction. I hypothesize that the Con A + galactose solutions will have partial agglutination and partial no agglutination, and the Con A + mannose solutions will have all no agglutination. Results: Rows A and B had half agglutination and half no agglutination, while row C had all no agglutination. Row D had half agglutination and half partial agglutination, while row E had 4 columns with agglutination and 8 columns with no agglutination. Row F had complete agglutination throughout. Con A reaction plate (Row/Column) Reaction A1-A6 (Control) Agglutination/inhibited A7-A12 (Control) No Agglutination/not inhibited B1-B6 (Con A + galactose) Agglutination/inhibited B7-B12 (Con A + galactose) No Agglutination/not inhibited C1-C12 (Con A + mannose) No Agglutination/not inhibited D1-D5 (Sample) Agglutination/inhibited D6-D12 (Sample) Partial agglutination/inhibited E1-E4 (Con A + galactose) Agglutination/inhibited E5-E12 (Con A + galactose) No Agglutination/not inhibited F1-F12 (Con A + mannose) No agglutination/not inhibited G1-G12 ((-)Control) Partial agglutination/inhibited H1-H12 (RBCs) Partial agglutination/inhibited Discussion: My hypothesis was proven correct, the Con A + galactose solutions did have partial agglutination and partial no agglutination, and the Con A + mannose solutions did have all no agglutination. This means that in the Con A + galactose solutions the ones that had agglutination the red cells aggregated with the lectin and sediment in the form of a uniform layer that covered the whole bottom of the well including the slopes, and in the Con A + mannose solutions the ones that failed to have agglutination take place covered only part of the bottom. We found through this experiment that the control Con A sample and the Con A sample had very similar strengths of reaction. Conclusion: In this experiment through serial dilutions on a 96 well plate we determined the strength of the each reaction on both the Con A sample and the control sample. We found through our experiment that the addition of galactose or mannose will partially inhibit or inhibit the reaction between our Con A sample and control Con A sample.

Thursday, October 10, 2019

The Discovery of Electronics

The first practical application of electricity was the telegraph, invented by Samuel F. B. Morse in 1837. The need for electrical engineers was not felt until some 40 years later, upon the invention of the telephone (1876) by Alexander Graham Bell and of the incandescent lamp (1878) by Thomas A. Edison. These devices and Edison's first central generating plant in New York City (1882) created a large demand for men trained to work with electricity. The discovery of the â€Å"Edison effect,† a flow of current through the vacuum of one of his lamps, was the first observation of current in space. Hendrick Antoon Lorentz of The Netherlands predicted the electron theory of electrical charge in 1895, and in 1897 J. J. Thomson of England showed that the Edison effect current was indeed caused by negatively charged particles (electrons). This led to the work of Guglielmo Marconi of Italy, Lee De Forest of the United States, and many others, which laid the foundations of radio engineering. In 1930 the term electronics was introduced to embrace radio and the industrial applications of electron tubes. Since 1947, when the transistor was invented by John Bardeen, William H. Brattain, and William B. Shockley, electronics engineering has been dominated by the applications of such solid-state electronic devices as the transistor, the semiconductor diode, and the integrated circuit. the branch of engineering concerned with the practical applications of electricity in all its forms, including those of the field of electronics. Electronics engineering is that branch of electrical engineering concerned with the uses of the electromagnetic spectrum and with the application of such electronic devices as integrated circuits, transistors, and vacuum tubes. In engineering practice, the distinction between electrical engineering and electronics is based on the comparative strength of the electric currents used. In this sense, electrical engineering is the branch dealing with â€Å"heavy current†-that is, electric light and power systems and apparatuses-whereas electronics engineering deals with such â€Å"light current† applications as wire and radio communication, the stored-program electronic computer, radar, and automatic control systems. The distinction between the fields has become less sharp with technical progress. For example, in the high-voltage transmission of electric power, large arrays of electronic devices are used to convert transmission-line current at power levels in the tens of megawatts. Moreover, in the regulation and control of interconnected power systems, electronic computers are used to compute requirements much more rapidly and accurately than is possible by manual methods Electrical phenomena attracted the attention of European thinkers as early as the 17th century. Beginning as a mathematically oriented science, the field has remained primarily in that form; mathematical predication often precedes laboratory demonstration. The most noteworthy pioneers include Ludwig Wilhelm Gilbert and Georg Simon Ohm of Germany, Hans Christian Orsted of Denmark, Andre-Marie Ampere of France, Alessandro Volta of Italy, Joseph Henry of the United States, and Michael Faraday of England. Electrical engineering may be said to have emerged as a discipline in 1864 when the Scottish physicist James Clerk Maxwell summarized the basic laws of electricity in mathematical form and predicted that radiation of electromagnetic energy would occur in a form that later became known as radio waves. In 1887 the German physicist Heinrich Hertz experimentally demonstrated the existence of radio waves. The first practical application of electricity was the telegraph, invented by Samuel F. B. Morse in 1837. The need for electrical engineers was not felt until some 40 years later, upon the invention of the telephone (1876) by Alexander Graham Bell and of the incandescent lamp (1878) by Thomas A. Edison. These devices and Edison's first central generating plant in New York City (1882) created a large demand for men trained to work with electricity. The discovery of the â€Å"Edison effect,† a flow of current through the vacuum of one of his lamps, was the first observation of current in space. Hendrick Antoon Lorentz of The Netherlands predicted the electron theory of electrical charge in 1895, and in 1897 J. J. Thomson of England showed that the Edison effect current was indeed caused by negatively charged particles (electrons). This led to the work of Guglielmo Marconi of Italy, Lee De Forest of the United States, and many others, which laid the foundations of radio engineering. In 1930 the term electronics was introduced to embrace radio and the industrial applications of electron tubes. Since 1947, when the transistor was invented by John Bardeen, William H. Brattain, and William B. Shockley, electronics engineering has been dominated by the applications of such solid-state electronic devices as the transistor, the semiconductor diode, and the integrated circuit. The functions performed by electrical and electronics engineers include (1) basic research in physics, other sciences, and applied mathematics in order to extend knowledge applicable to the field of electronics, (2) applied research based on the findings of basic research and directed at discovering new applications and principles of operation, (3) development of new materials, devices, assemblies, and systems suitable for existing or proposed product lines, (4) design of devices, equipment, and systems for manufacture, (5) field-testing of equipment and systems, (6) establishment of quality control standards to be observed in manufacture, (7) supervision of manufacture and production testing, (8) postproduction assessment of performance, maintenance, and repair, and (9) engineering management, or the direction of research, development, engineering, manufacture, and marketing and sales.

Proposal: Music of Morocco and Party People Essay

This sample proposal was created using Proposal Pack Events #2. In the retail Proposal Pack you get the entire collection of sample proposals (including this one) plus over a thousand editable templates for creating an unlimited variety of custom proposals. Purchase Proposal Pack Events #2 to get this sample’s design theme. The sample below DOES NOT include all of the content. The complete version is included in every Proposal Pack product and must be purchased to see the rest of the material. Read this article to help you create a winning proposal using your Proposal Pack and this sample: HOW TO WRITE AN EVENT PLANNER PROPOSAL Your proposal and quote could be just a couple pages long or over a hundred pages long depending on your needs, all created with one affordable Proposal Pack. PDF samples are not editable. You MUST buy a retail Proposal Pack for the editable templates. Lori Parsons Executive Services Director St. Adrian Hospital 566 Alberta Street Boise, ID 83703 Dear Ms. Parsons, Thank you for contacting The Party People to host the party for your charity benefit auction. We’re very excited to be a part of this important event and we are sure that we can provide a tasteful yet fun evening for all the attendees. I’m sure you are aware of our stellar reputation and equally impressive attention to detail. I think we can set the mood of the benefit to be so enjoyable that your patrons will give even more generously to your cause. In fact, we are so thrilled about the possibilities that we are willing to donate the consulting and planning fees with a complete party package (package will include planning, decorations, catering, DJ and open bar for up to 25 people). We truly believe that we can make this even phenomenal. I am available for planning purposes between 8am and 9pm, 7 days a week. Your benefit will be flawlessly planned and executed. I will oversee the entire event, and I will have three assistants on hand to ensure perfection. In addition, we have fully trained, professional wait-staff, excellent catering options, and our own set-up and break-down staff. We will book your musician, and we will coordinate the timing of the evening’s events. And since we know how time-consuming finding donations can be, we further offer to pick-up all of your donations prior to the event. We hope that will allow you more time to find donors. As far as the remainder, the only thing you’ll have to do is give approval for the final party package. From there, we can plan the rest! Our team genuinely looks forward to working with St. Adrian. I have provided for you our services list and several sample themes/packages that I think will work for your benefit. Of course, these ideas are just a starting point. I would love to talk with you further about us making your charity benefit a smashing success! Thank you. Sincerely, Kellie Fuller Lead Consultant The Party People, LLC 1400 Sherman Way Boise, ID 83702 office: 208.935.2245 cell: 208.373.4933 email: kellie@TheBoisePartyPeople.com web: www.TheBoisePartyPeople.com The Party People, LLC 1400 Sherman Way Boise, ID 83702 (PH) 208.935.2245 (FX) 208.935.2246 www.TheBoisePartyPeople.com St. Adrian’s Charity Benefit Prepared for: Lori Parsons Executive Services Director Prepared by: Kellie Fuller Lead Consultant St. Adrian Hospital is in need of party planning services for their charity benefit fundraiser. The Party People can oversee the entire event and provide an atmosphere to facilitate increasing donor contributions. We have assembled a preliminary selection of themes and prices based on our interview. Proposal Number: 54-5945 www.TheBoisePartyPeople.com The Party People will provide the following services to St. Adrian’s. Prices are based on our initial interview and subject to change based on the final packages, options selected and guest counts. Individual Consulting & Planning Kellie Fuller will be your individual consultant, taking care of all your planning needs. She will be available 8am to 9pm, 7 days a week for meetings. Consulting services are provided at no cost to you if you choose to place a deposit for your party. Decorations and Set-Up Kellie will oversee the design, decoration, and set-up of your party, and will coordinate with our set-up staff prior to your party and the day of your party to make sure every detail is taken care of. Choose any of the 3 sample packages below for $800.00. Catering We will provide full catering services for your party. In the event that we are not able to meet your catering desires, we will contract catering with a third party. Buffet for up to 25 people runs $400.00. Open Bar We will provide a 4 hour open bar for your party. In the event that we are not able to meet your catering desires, we will contract catering with a third party. A 4 hour premium stocked open bar for up to 25 people runs $625.00. Music and Entertainment We have extensive lists of the best musicians, bands, and DJs. We will provide contracting and coordination of your music and entertainment needs. Our DJ package runs $700.00. Party Hosting Kellie will attend and oversee your party, along with her three assistants. Any needs that must be met during the party will be taken care of, and she will coordinate scheduling for the entertainment, music, and auction. Cost is covered in the decoration package above. Break-Down and Clean-Up The Party People employs its own crews for these services. You will not have to worry at all about the state of the rented facility when your party is over. We will take care of everything. Cost is covered in the decoration package above. www.TheBoisePartyPeople.com We have included several concept themes based on our understanding of the project and the preliminary event date of late January, early February. These themes are for illustration purposes only and are not intended to be final choices. The themes reflect our desire to create a mood of generosity and to offer you a marketable event wherein patrons will not only purchase auction items, but also be happy to pay the ticket price you have set. We will work closely with you to finalize all concepts before the event. Concept #1: Parisian Our first concept transports your patrons into a relaxing Paris evening. The mood will be set by a darkened room lit only with hundreds of strands of white lights and table candles. Decorations will include trompe l’oeil, wrought iron accents, round tables with white cloths, and elegant centerpieces. The auction tables will be set with raised platters of cheeses, wines, and baked breads, pastries and strawberries, and a five course dinner will include traditional French fare, such as canapes, onion soup, filet mignon, and crà ¨me caramel. A string quartet will play throughout the evening. The theme of this party centers on romance and old-world ideals, setting the mood for carefree relaxation. Concept #2: Moroccan Our second concept transports your patrons into extravagant and elegant Morocco. Luxury fabric panels in a variety of textures will be draped around bamboo screens and paper lights in all colors will fill the room. Guests will be able to choose traditional seating, or floor seating on Moroccan rugs and pillows. The auction tables will be set in a Moroccan bazaar style, with mock tent canopies and beautiful tapestries. Guests will also be able to choose from traditional Moroccan fare, including seafood, curries, and saffron dishes. Food will be served on colorful plates. Musicians will play traditional Moroccan music, setting the mood for this party to be one of extravagance and pleasure. Concept #3: Mardi Gras Our third concept transports your patrons into the full-party atmosphere of a Mardi Gras masked ball. A grand archway flanked by columns draped in purple, green and gold panels will greet guests. Tables will be flamboyantly decorated in the same colors, with fake gold coins strewn over the table linens and hundreds of purple, green and gold balloons obscuring the ceiling. Lighting will come from colored lights, light strands, and a mixture of paper lights. Guests will wear masks and dance to the live jazz band. The auction tables will be set colorfully, with accents of gold throughout, and ribbon columns in the background. Food will include Cajun choices, such as jumbo shrimp and gumbo, and will be served buffet style. The mood of this party will be one of excitement, energy, and fun, without the lewdness. www.TheBoisePartyPeople.com The Party People, LLC’s policies pertaining to our event services are outlined below. Please note that the following policy statements will be included in your final contract with us. Policy: Minimum Guaranteed Headcount/Price This proposal offers you menus from which to select. Although in many cases we offer a per headcount price, in this proposal, the final price for your event will be determined by the menu selections and quantities ordered. However, please be advised that for an event such as yours with meals, catering, entertainment, bartending services, use of rented furniture, decorations and place settings, we require a minimum price of $2000. Policy: Limited Time Offer The prices quoted are guaranteed for sixty days from the date of proposal submission. Policy: Cancellation If you choose to cancel your reservation with us within 30 days of your scheduled event, we will refund 100% of your money. If you cancel within 15 days of your scheduled event, we will refund 50% of your money. If you cancel within 7 days of your scheduled event, we will refund 0%. Policy: Rental/Damage When using our staff to serve at your event, The Party People, LLC covers the cost of insuring rented furniture, decorative items, place settings, and/or cooking and serving equipment. If you choose not to use our staff when renting furniture or other items from us, we require a damage deposit of $500. When rental items are delivered to you, you will also receive a list of items that must be returned, with values for each piece. Your damage deposit will be refunded in full when all listed items have been returned in undamaged condition. Policy: Payment due We require a 50% deposit at the time you contract with us and reserve a date for your event. We will bill you for the remainder of the total cost 30 days before your scheduled event. This remainder is due upon receipt and must be paid in full before the event.

Wednesday, October 9, 2019

Minnesota v. Dickerson 1993 Case Study Example | Topics and Well Written Essays - 500 words

Minnesota v. Dickerson 1993 - Case Study Example The event occurred on November 9, 1989, while exiting an apartment building with a history of cocaine trafficking, Timothy Dickerson, a patron walking in the streets, spotted police officers and turned to walk in the opposite direction. Due to this hastiness, the law officials commanded Dickerson to stop, in suspicious of him running around and eventually got to him. On the intent of suspicion, the officer discovered a lump, which he belied was some sort of a leisure drug. Upon further investigation, that suspicious was true. Dickerson was charged with possession of an illegal substance. However, his lawyers argued that there was no valid cause for the officers to conduct this search. Afterall, Dickerson panicked when he saw officials, something that a natural human being is inclined to do when he sees authority. Dickerson pleaded the trial court not to use the possession of cocaine in the court, but was rejected. This case become a supersession to allow officials to lawfully pat dow n a suspect since no element of invasion of privacy has been violated. In his defense to appeal his conviction, Dickerson claimed that the search violated the Fourth Amendment’s prohibition of unreasonable searches, as he pleaded it exceeded the limits of a permissible as outlined in Terry vs Ohio. As evident, the Supreme Court reaffirmed that police mat still frisk a patron based on suspicious reasonable search. The search’s purpose is to find weapons, and the officials may seize any items found in any search which is evident. The court made a very important ruling which became evident in future cases. In essence, the court ruled that a detection of contraband during a lawful patdown is legal, even though it does not require a warrant. Due to this ruling, warrantless seizures became permissible. However, the court also pointed out that the Court also concluded that law officials tackling Dickerson stepped outside the

Tuesday, October 8, 2019

American Literature Term Paper Example | Topics and Well Written Essays - 1000 words

American Literature - Term Paper Example English is all pervasive as 'the de facto language or the lingua franca today' . The huge amount of production of books and magazines from both english speaking countries and elsewhere in English, with the local-language coming a close second in terms of production makes English a sort of lingua-franca today. So not only has English cornered the English Language world, but we see the impact of English in the world of TV, cinema, music, comics and TV also in the non English speaking world. From time immemorial the concept of one lingua franca, uniting people has been around. Literature has had works abounding in Latin for centuries. And the sheer amount of works in Latin indicate that mankind has for long felt the need for a common language for communication , be what so ever one's own mother tongue. Almost 50% of the world's student population choose English as their choosen language of study today because they feel that this would be the most useful for them in business and commerce. EFL, is the study of English as a Foreign language, and EFL as a foreign language is part of the school curriculum in countries where English has no special status. The EFL Journal in China and in Iran are example of English language learning in countries where English is a foreign language. But in former British colonies English is an official language even if not spoken as a mother tongue. The teaching of English is as a second language referred to in the terminology "TESL" or rather more generally as 'ESL'in countries such as US, Canada and Australia. In UK, Ireland and New Zealand, this very term ESL has been replaced by the term ESOL. Whatever might be the term ESL or ESOL or ESD(English as a secondary dialect) used in various countries , English is taught primarily for a person to hold down a job and to perform the daily necessities of life. But students learning EFL in HongKong will learn most likely the 'British English' and the students in Philipines will learn the 'American English' version. For this reason the emphasis is now on EIL (English as an International Language) also known as ELF(English as the lingua franca). There are communities of English speakers in countries all over the world where english is spoken , but with noticeable differences in pronounciations, vocabulary and grammar in different countries. The term sociolinguistic is the study of the effects of society, cultures, norms and expectation on language useage. Ethnicity, religion, gender, level of education, a person's age makes the speaking and writing of language different from place to place depending on the social class which uses it and it is this sociolects that sociolinguists study( lect being language or dialect). As always, there has been a distinction which exists in the English language between the high and elevated literary language and the colloquial language. After the defeat of England by the Normans , Latin and French replaced English as the official and literay language and the English we know today emerged only after the Middle Ages . It is no longer possible to differentiate between english in the literary sense and english as a colloquial language today. English has been used as a literary language of expression since time memorial in many